Exchange Privacy Policy

Privacy Policy for VFLOW Exchange

Effective Date: 16/6/2024


Welcome to VFLOW Exchange, operated by VFLOW LTD. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using, you agree to this Privacy Policy.

1. Information We Collect

1.1 Personal Information:

  • Name
  • Email address
  • Phone number
  • Proof of identity (e.g., passport, driver’s license)
  • Proof of residence (e.g., utility bill, bank statement)

1.2 Technical Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device information

1.3 Usage Data:

  • Pages visited
  • Time and date of visits
  • Actions taken on the site

2. How We Use Your Information

2.1 To Provide and Maintain Our Service:

  • To process your registration and manage your account
  • To verify your identity and comply with legal obligations (KYC and AML)
  • To provide customer support

2.2 To Improve Our Services:

  • To monitor and analyze usage and trends to improve user experience
  • To develop new features and functionalities

2.3 Marketing and Communication:

  • To send promotional materials and updates about our services
  • To communicate with you about your account and transactions

3. How We Share Your Information

3.1 With Third-Party Service Providers:

  • We may share your information with service providers who perform services on our behalf, such as identity verification and payment processing.

3.2 For Legal Compliance:

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights

You have the right to access, correct, or delete your personal information held by us. You also have the right to restrict or object to certain data processing activities and to request data portability.

6. Excluded Jurisdictions

We do not provide services to residents of the following countries:

  • Afghanistan, Albania, Belarus, Bosnia and Herzegovina, Burundi, Myanmar, Mainland China, Democratic Republic of the Congo, Cuba, Ethiopia, Guinea-Bissau, Guinea, Iran, Iraq, Liberia, Lebanon, Libya, Macedonia, Malaysia, New Zealand, Serbia, Sri Lanka, Sudan, Somalia, Syria, Trinidad and Tobago, Tunisia, Uganda, Ukraine, Venezuela, Yemen, Zimbabwe, North Korea, United States of America and its territories (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands), Zimbabwe.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: VFLOW LTD Building Six, Caves Village, West Bay Street Sp-63771, NASSAU, New Providence, Bahamas Company Number: 212869 Email: 

Thank you for choosing VFLOW Exchange.